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How do I protect my account from Trojan horse takeovers?
Account takeovers caused by trojans can be stealthy and difficult to detect — but with the right precautions, they’re also preventable. Learn how to recognize takeover signs, protect your account, and reduce risk.How do hackers take over my account using a Trojan horse? Trojan horse viruses can grant hackers remote control of your device — often where your critical accounts are already logged in.Published on May 30, 2025Updated on Feb 5, 202612How do I stay safe from phishing SMS using the name OKX?
First example of phishing SMS; these aren't legitimate OKX messages, and responding to them could result in account takeover or asset loss. Second example of phishing SMS Third example of phishing SMSHow can I protect myself? It’s essential to remain cautious and informed. Here are a few simple but powerful steps you can take to stay safe:What I should do: Always verify information directly through the OKX app or official website. Avoid relying solely on SMS.Published on May 9, 2025Updated on Mar 4, 2026322How do I use a physical security key to protect my account?
You can use a hardware security key in two main ways:1. Passkey Based Authentication Use your hardware security key to verify your identity during logins and key actions—such as withdrawals—offering an extra layer of security against unauthorized access.Published on Jan 10, 2025Updated on Feb 12, 202618,122What can help prevent P2P crypto scams and protect my assets?
Do validate that the cash received is legitimate and the amount accurate before releasing any crypto assets. During meetups, always bring someone you trust and never go alone when conducting offline transactions.6. Account takeover scams Account takeover scams are a growing threat in crypto space, where scammers trick users into unknowingly granting them access to their accounts.Published on Sep 2, 2023Updated on Feb 12, 20261,460What's Leaderboard?
It’s a powerful way to build your reputation, gain followers, or showcase your results.5. Can I opt out of the Leaderboard? Yes, you can remove yourself from the Leaderboard whenever you like.To hide your trading stats from public view, head over to Profile > Settings > Personal Trades > Hidden.6. How do I get listed on the OKX Leaderboard? Enable public sharing: head over to Profile > Settings > Personal Trades, and switch visibility to Visible.Published on Apr 25, 2025Updated on Jan 2, 20266How can you grab exclusive opportunities with OKX Launchpad?
In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on Nov 10, 2023Updated on Sep 12, 202558What to do in the event of a trade error
The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can. OKX cannot invalidate any trades done OTC with another user, the only way to solve a trade error is to agree with your counterparty about how to best proceed.Published on Jun 30, 2022Updated on Feb 12, 202696How long does it take for a deposit to be completed?
The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees typically result in a higher processing priority by miners.Deposit verification method Number of confirmations: different tokens require a different number of confirmations for deposits to complete.Published on Oct 17, 2024Updated on Jan 1, 2026418How do I analyze the DEX label?
Community takeover Taken over by the community; the project has been taken over by the community. DEX Screener Paid This token has received the following paid services: accelerated promotion, updated token information, paid advertising.Published on Jan 28, 2025Updated on Dec 3, 202547How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on Jun 24, 2025Updated on Dec 16, 20253How do I reverse my trading position with one tap?
Best used in highly liquid trading pairs for smoother execution. Learn more about other trading-related topics here.Published on Jul 5, 2025Updated on Apr 6, 20269What can I do if my device is running in an unsafe environment?
Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?Published on Jan 19, 2023Updated on Feb 12, 2026298How do I create/import an OKX wallet?
The best way to explore OKX Wallet is to download it and try it out! However, OKX also offers a guest mode on the home page that you can use on your desktop or mobile browser to explore some of OKX Wallet's features. You'll be able to view a sample of transaction history, crypto holdings, DeFi approvals, and collected NFTs, along with a general summary that breaks down the sample wallet's holdings.Published on Aug 24, 2023Updated on Apr 6, 20263,840What's Nitro Spreads and how can I trade on OKX Nitro Spreads?
How do I place an order on Nitro Spreads?Published on Sep 25, 2023Updated on Feb 12, 202635What's a token airdrop?
Airdrops are typically intended to promote the project by distributing tokens for free, cultivating an initial user base, expanding the project's influence, besides increasing public awareness and interest. Airdrops are usually provided for wallets that interact with the project before a certain date. To claim an airdrop, you must've a crypto wallet. OKX Wallet is a popular non-custodial, decentralized, and multi-chain wallet that is easy to use.Published on Aug 10, 2023Updated on Apr 15, 20264,447