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How do I protect my account from Trojan horse takeovers?
Account takeovers caused by trojans can be stealthy and difficult to detect — but with the right precautions, they’re also preventable. Learn how to recognize takeover signs, protect your account, and reduce risk.How do hackers take over my account using a Trojan horse? Trojan horse viruses can grant hackers remote control of your device — often where your critical accounts are already logged in.Published on May 30, 2025Updated on Feb 5, 202612How do I stay safe from phishing SMS using the name OKX?
First example of phishing SMS; these aren't legitimate OKX messages, and responding to them could result in account takeover or asset loss. Second example of phishing SMS Third example of phishing SMSHow can I protect myself? It’s essential to remain cautious and informed. Here are a few simple but powerful steps you can take to stay safe:What I should do: Always verify information directly through the OKX app or official website. Avoid relying solely on SMS.Published on May 9, 2025Updated on Mar 4, 2026322How do I use a physical security key to protect my account?
You can use a hardware security key in two main ways:1. Passkey Based Authentication Use your hardware security key to verify your identity during logins and key actions—such as withdrawals—offering an extra layer of security against unauthorized access.Published on Jan 10, 2025Updated on Feb 12, 202618,113What's Leaderboard?
It’s a powerful way to build your reputation, gain followers, or showcase your results.5. Can I opt out of the Leaderboard? Yes, you can remove yourself from the Leaderboard whenever you like.To hide your trading stats from public view, head over to Profile > Settings > Personal Trades > Hidden.6. How do I get listed on the OKX Leaderboard? Enable public sharing: head over to Profile > Settings > Personal Trades, and switch visibility to Visible.Published on Apr 25, 2025Updated on Jan 2, 20266What can help prevent P2P crypto scams and protect my assets?
Do validate that the cash received is legitimate and the amount accurate before releasing any crypto assets. During meetups, always bring someone you trust and never go alone when conducting offline transactions.6. Account takeover scams Account takeover scams are a growing threat in crypto space, where scammers trick users into unknowingly granting them access to their accounts.Published on Sep 2, 2023Updated on Feb 12, 20261,460How can you grab exclusive opportunities with OKX Launchpad?
In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on Nov 10, 2023Updated on Sep 12, 202558What to do in the event of a trade error
The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can. OKX cannot invalidate any trades done OTC with another user, the only way to solve a trade error is to agree with your counterparty about how to best proceed.Published on Jun 30, 2022Updated on Feb 12, 202696How long does it take for a deposit to be completed?
The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees typically result in a higher processing priority by miners.Deposit verification method Number of confirmations: different tokens require a different number of confirmations for deposits to complete.Published on Oct 17, 2024Updated on Jan 1, 2026418How do I analyze the DEX label?
Community takeover Taken over by the community; the project has been taken over by the community. DEX Screener Paid This token has received the following paid services: accelerated promotion, updated token information, paid advertising.Published on Jan 28, 2025Updated on Dec 3, 202547How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on Jun 24, 2025Updated on Dec 16, 20253What are sanctions?
Sanctions are measures taken by various countries to influence the behavior, policy or actions of other countries, sectors, or individuals. They can be general or specific, as well as economic, financial, or political, and can restrict trade or movement. By far not all countries apply the same sanctions, and sanctions do not only attach to activities within a country’s borders.Published on Sep 1, 2024Updated on Nov 17, 20253What's the risk and runtime for Smart Picks?
Smart Picks brings a new alternative to trading, allowing anyone to trade like a pro.How do I use Smart Picks? Smart Picks works like an online store for trading. It helps you discover the best strategy from three different styles and lets you apply it to any of the top three major tokens in one click. Whether you're a beginner or an experienced trader, Smart Picks organizes these strategies into simple categories to make trading more accessible.Published on Sep 26, 2024Updated on Feb 9, 2026268How do I reverse my trading position with one tap?
Best used in highly liquid trading pairs for smoother execution. Learn more about other trading-related topics here.Published on Jul 5, 2025Updated on Apr 6, 20269What's a futures trading bot and how do you automate trades with it?
You can learn more about leverage and margin requirements in this dedicated guide.How do you automate buys and sells with OKX’s futures trading bot? The futures grid trading bot is currently available for both perpetual contracts and futures contracts.Published on Dec 26, 2023Updated on Oct 29, 202535What can I do if my device is running in an unsafe environment?
Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?Published on Jan 19, 2023Updated on Feb 12, 2026298