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Why is my accessible balance lower than my funds unavailable for withdrawal?
Here's an example to illustrate how both values can diverge: Stage 1: the user deposits 1 BTC at 17:00 UTC and a snapshot of its 60,000 USD equivalent value is taken. This value is locked for withdrawal confirmation. USD value (Crypto asset) Accessible balance 0 Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 2: deposit is confirmed and goes to trade. The BTC deposit can be traded but not withdrawn.Published on 13 May 2024Updated on 3 Apr 2026348What onboarding information is required for the non-profit organization (NPO)?
Sign, scan, and upload the account opening authorization form (a board resolution containing such authorization is also acceptable). Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 12 Feb 202671Trading Fee Rules FAQ
past 30 days is 150,000,000 USD (meeting VIP 2), and your asset size is 5,000,000 USD (meeting VIP 4), then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on 22 Mar 2024Updated on 13 Apr 20261,079What onboarding information is required for the government-owned enterprise?
Directors: Persons elected or appointed to serve on the board of directors of the government-owned enterprise. These persons govern and oversee the government-owned enterprise and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the government-owned enterprise.Published on 13 Oct 2023Updated on 6 Apr 202661What onboarding information is required for a privately owned company?
Directors (if any): Persons elected or appointed to serve on the board of directors of the privately owned company. These persons govern and oversee the privately owned company, and are responsible for its high-level strategy, operations, and accountability. UBOs (Ultimate beneficial owners): Persons who ultimately own and/or who exercise ultimate control over the privately owned company.Published on 13 Oct 2023Updated on 12 Feb 2026279Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
The diagram below illustrates how the batch circuit and recursive circuits connect and pass data between each other. Keep in mind that in the diagram, we duplicate the circuits for illustration purposes, but in our implementation, we only use one circuit for each layer. Our Merkle tree is structured a bit differently. At the bottom 10 levels, each parent node has 2 children, while in the upper levels, each parent has 64 children.Published on 21 Oct 2024Updated on 11 Feb 202692What onboarding information is required for a family office?
Directors: Persons elected or appointed to serve on the board of directors of the Family Office. These persons govern and oversee the family office, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the family office.Published on 13 Oct 2023Updated on 12 Feb 202669What onboarding information is required for a Publicly Traded Company?
Directors: Persons elected or appointed to serve on the board of directors of the publicly traded company. These persons govern and oversee the publicly traded company, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the publicly traded company.Published on 13 Oct 2023Updated on 12 Feb 202676What onboarding information is required for a Trust?
For example: Trust deed Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a board resolution containing such authorization is also acceptable) The above information is only used for completing institutional verification. If you have any questions, please contact customer support or send an email to support@okx.com.Published on 13 Oct 2023Updated on 12 Feb 2026113What onboarding information is required for a privately owned financial institution?
Directors: Persons elected or appointed to serve on the board of directors of the privately owned financial institution. These persons govern and oversee the privately owned financial institution, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the privately owned financial institution.Published on 13 Oct 2023Updated on 27 Sept 2025155How can I do spot trading with the Jupyter Notebook?
Here's an example of buying BTC that is worth 100 USD at the current market price. 1 # market order 2 result = tradeAPI.place_order( 3 instId="BTC-USDT", 4 tdMode="cash", 5 side="buy", 6 ordType="market", 7 sz="100", 8 ) 9 print(result)10.3 How can I use the target currency parameter tgtCcy while spot trading? In spot trading, the parameter tgtCcy determines the unit of the size parameter sz, which can be either the base currency or the quote currency of the trading pair.Published on 29 Sept 2023Updated on 10 Sept 2025552What's Options trading?
Contract Type Call and Put Exercise Style European options Contract Expirations 1, 2, 3, 4 dailies 1, 2, 3 weeklies 1, 2, 3 monthlies 1, 2, 3 quaterlies of the March, June, September and December cycle.Published on 19 Nov 2024Updated on 2 Apr 202611Options trading FAQ
Options position limits lists the default order size and position limits. For market makers, please contact your account manager or institutional@okx.com to raise any limits.Is self-trade prevention available for options trading via API? Self-trade prevention is offered via API.What are the API rate limits for options trading? Single order rate limit is 60 requests per 2 seconds. Batch order rate limit is 300 requests per 2 seconds. Colocation users have 4 times the standard limits.Published on 19 Nov 2024Updated on 9 Feb 20264OKX listing mechanism
Is there a limit to the number or size of orders users can place during the Call Auction? Yes, we apply a limit on the total size of orders that applicable users can place during the call auction. Please refer to the specific listing announcement for more details. 4. Why is the indicative price different from the opening price shown on the trading chart?Published on 27 Apr 2018Updated on 2 Apr 20267,479How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on 3 July 2025Updated on 10 July 202536