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How can I do spot trading with the Jupyter Notebook?
For more information on how to get details about a certain order, please read our dedicated guide.11.1 Using ordId 1 result = tradeAPI.get_order(instId="BTC-USDT", ordId="497819823594909696") 2 print(result)11.2 Using clOrdId 1 result = tradeAPI.get_order(instId="BTC-USDT", clOrdId="002") 2 print(result)12. How can I cancel an order? For more information on how to cancel an order, please read our dedicated guide.Published on 29 Sept 2023Updated on 10 Sept 2025552X Layer upgrade and OKT/OKB asset handling FAQ
Before January 1, 2026, you can deposit OKT from your wallet to the platform. The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price?Published on 13 Aug 2025Updated on 29 Jan 202628Why is my accessible balance lower than my funds unavailable for withdrawal?
Here's an example to illustrate how both values can diverge: Stage 1: the user deposits 1 BTC at 17:00 UTC and a snapshot of its 60,000 USD equivalent value is taken. This value is locked for withdrawal confirmation. USD value (Crypto asset) Accessible balance 0 Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 2: deposit is confirmed and goes to trade. The BTC deposit can be traded but not withdrawn.Published on 13 May 2024Updated on 3 Apr 2026350World Cup VIP Exclusive Gift Set FAQ
Eligible Users must (1) pass or have passed OKX's advanced identity verification, (2) reach or maintain OKX VIP status as of 25 March 2026 at 10:00 (UTC+8), (3) join the Promotion by providing all of the required information (such as delivery address) on the Promotion's landing page. The Promotion consists of an OKX swag item. Limit one (1) Gift Set per Eligible User. Sub-accounts will not be eligible to participate or receive any Gift Sets.Published on 19 Dec 2025Updated on 18 Apr 2026316How do I use the custom interval feature?
With custom interval, users can: Set personalized time intervals: customize chart intervals beyond predefined options (for example, 2-minute, 7-minute, 45-minute). Improve technical analysis: analyze price movements with more precision by using time intervals that match specific trading strategies. Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals.Published on 5 Mar 2025Updated on 10 Sept 20255OKX P2P dispute handling rules
*This rule applies only to non-CNY trades.Buyer's Dispute 1. Order cancellation: Even if the payment is successfully completed, there is a possibility that the order may be canceled either due to the expiry of the payment window or mistakenly by the buyer. In such cases, OKX customer support will do their best to reach out to the seller and arrange for a refund. OKX reserves the right to suspend or terminate the accounts of uncooperative or bad-faith* behaviours during the process. 2.Published on 28 Aug 2023Updated on 11 Mar 20261,116Passkey FAQ
1. Why can't I verify my passkey with my original device and Apple ID? If you're asked to scan a QR code even when using your original device and Apple ID, it may be because your iOS version is outdated and doesn't support the passkey feature. To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone?Published on 19 Mar 2025Updated on 4 Mar 2026119How do I verify OKX's ownership and balance of the wallet address?
1. Open the verification tool, select the zip file to download You can see the following two tools in the folder: VerifyAddress: verify ownership of reserve address. CheckBalance: verify reserves address balance (Note: rpc.json needs to be configured, in order to configure node RPC or OKLink open API and other related information.) You can see VerifyAddress and CheckBalance in the folder 2. Open the audit files and download the Proof of Reserves 3.Published on 26 Sept 2023Updated on 26 Jan 2026997How do I open an SMSF account on OKX?
Once all required documentation is provided, onboarding is typically completed within 1–3 business days. This does not include transfer of funds to exchange from SMSF bank account.11. Does my SMSF need a bank account before applying? Yes, a valid SMSF bank account is required before onboarding to receive and verify deposits.12. Do all SMSF trustees need to complete ID verification?Published on 2 July 2025Updated on 3 Dec 2025Trading Fee Rules FAQ
For example, if a user’s last 30-day spot trading volume is 10,000,000 USD (meeting VIP 2), the total trading volume for perpetual and expiry futures in the last 30 days is 200,000,000 USD (meeting VIP 3), the last 30-day options trading volume is 5,000,000 USD (meeting VIP 1), the last 30-day spreads trading volume is 150,000,000 USD (meeting VIP 2), and the asset amount is 5,000,000 USD (meeting VIP 4), then the user enjoys the VIP 4 fee level, and all trading across instruments can enjoy the VIPPublished on 22 Mar 2024Updated on 15 Apr 20261,080A beginner's guide to identity verification
1. How can I increase my transaction and withdrawal limits? After you've successfully completed identity verification to meet Know Your Customer (KYC) requirements, you can increase your deposit and withdrawal limits. Note: your 24 hour crypto withdrawal limit is determined by your fee tier, kindly refer to the Fees table.2. I have multiple nationalities. Which nationality should I use to pass identity verification?Published on 25 Sept 2023Updated on 25 Mar 20266,461How can I do derivatives trading with the Jupyter Notebook?
You can also replace instType with EXPIRY or OPTION for your information. import okx.MarketData as MarketData flag = "1" # live trading: 0, demo trading: 1 marketDataAPI = MarketData.MarketAPI(flag = flag) result = marketDataAPI.get_tickers(instType = "SWAP") print(result)2. How can I get available trading pairs for derivatives trading with the Jupyter Notebook using Get instruments?Published on 28 Sept 2023Updated on 12 Feb 2026196How do I make a withdrawal? (app)
There are 2 withdrawal methods on our platform: On-chain withdrawal: Transfer crypto via network to a wallet or an exchange.Published on 22 Aug 2023Updated on 18 Apr 20265,887How long does it take for a deposit to be completed?
OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.Published on 17 Oct 2024Updated on 1 Jan 2026420What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on 24 Dec 2024Updated on 18 Apr 2026762