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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount.Published on Oct 17, 2024Updated on Jan 1, 2026FAQ415How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Sep 5, 2023Updated on Apr 6, 2026FAQ7,025OKX Launches AST, FUN
Dear Valued Customers, We are launching AirSwap(AST), FunFair(FUN) soon, please take note of the following go-live schedules: 1. AST, FUN deposit - 18:00 Dec 20, 2017 (Hong Kong Time) 2. AST, FUN spot trading - 16:00 Dec 21, 2017 (Hong Kong Time) 3. AST, FUN withdrawal - Dec 22, 2017 (Hong Kong Time) As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades.Published on Dec 20, 2017Updated on Nov 17, 2025AnnouncementsHow does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on Mar 4, 2026FAQ139Does OKX Marketplace charge fees?
Your digital treasures deserve a home at OKX Marketplace – where freedom, affordability, and creativity unite.Published on Oct 14, 2023Updated on Sep 12, 2025FAQ22What types of partnerships does OKX have?
We support several activity types to ensure a successful NFT launch: Allowlist/Airdrop Raffle (Subscription): You can complete tasks to qualify for a chance to get an airdrop or be allowlisted for new NFT launches. Tasks include: on-chain tasks such as wallet assets/transaction verification off-chain tasks such as social media interaction verification Launchpad Mint: Users can mint NFTs from your project launch directly on Drops.Published on Jun 18, 2024Updated on Feb 9, 2026FAQ127How does insufficient permissions for TRON wallet addresses work?
User permissions for the TRON wallet address are assigned to specific wallet addresses. You'll need permission from the wallet address to make transactions. We aren't able to change permission settings. Below are how you can work around it: You may check if you have permission for the TRON wallet address by searching for the wallet address here. You need to crosscheck if your account has owner or...Published on Aug 20, 2024Updated on Oct 15, 2025FAQ218How does the V3 liquidity pools work on OKX DeFi?
How does market making work? Market making in DeFi involves providing liquidity to decentralized exchanges (DEXs), such as adding assets like ETH or SOL to pools. In return, you earn a share of the trading fees, contributing directly to the efficiency of the crypto ecosystem. By ensuring there are sufficient assets for trading, market makers help stabilize price fluctuations. Additionally, impermanent loss is a key concept to consider.Published on May 14, 2024Updated on Sep 12, 2025FAQ25How does futures spread trading work on OKX Liquid Marketplace?
That’s why this strategy is called market neutral; the underlying asset’s price direction does not influence its profitability. In other words, futures spread traders can profit when the market trends go up or down, or remain flat over the terms of the traded contracts.Published on Mar 13, 2024Updated on Sep 10, 2025FAQ6What does OKX NFT Marketplace offer but other platforms don't?
In the dynamic landscape of cryptocurrency trading platforms, OKX stands as a trailblazer, continuously pushing the boundaries of innovation to provide users with an unparalleled trading experience that surpasses industry standards. Let's delve deeper into the multifaceted features that distinguish OKX from its counterparts across various crucial functions.Order execution mastery OKX's commitment...Published on Dec 27, 2023Updated on Sep 12, 2025FAQ24Completion of Futures Database Upgrade
Dear valued customers, We have completed the futures database upgrade at 20:00 Sep 9, 2018 (HKT), earlier than expected. Although all services remained normal during the upgrade, some of our users might have received the error message “server internal error” within a short period of time, which was caused by the change of our operational servers. However, please rest assured that the error would not cause any issues to your account and assets. We apologize for the inconvenience caused.Published on Sep 9, 2018Updated on Nov 17, 2025AnnouncementsCompletion of X Layer Mainnet Upgrade
Dear X Layer community members, ecosystem partners, and users, The X Layer mainnet upgrade has been completed. Related services will be resumed accordingly. Please refer to the product page for more updates. If you have any questions, feel free to contact OKX customer support. Thank you for your understanding and support. X Layer Team October 28, 2025 DisclaimerThis announcement is provided for informational purposes only.Published on Oct 28, 2025Updated on Oct 28, 2025AnnouncementsOKX completed MKR token migration
OKX has completed the token migration of MKR. You can find your new SKY assets under Assets > My Assets > Funding Account. We are pleased to announce the listing of SKY on our spot trading market. Please take note of the following schedule: SKY deposits will open at 8:00 am UTC on Sep 10, 2025. SKY pre-open will take place from 10:00 am to 11:00 am UTC on Sep 11, 2025. SKY/USDT spot trading will open at 11:00 am UTC on Sep 11, 2025. SKY withdrawals will open at 12:00 pm UTC on Sep 11, 2025.Published on Sep 10, 2025Updated on Feb 9, 2026AnnouncementsOKX completed EOS token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on May 29, 2025Updated on Nov 17, 2025AnnouncementsOKX completed FTM token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on Jan 20, 2025Updated on Feb 9, 2026Announcements