FAQ
Account management and security
- How do I download my account statements?Published on Nov 6, 2024Updated on Apr 1, 202679
- How do I register an account on OKX?Published on May 23, 2024Updated on Apr 9, 202627,265
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Mar 28, 20266,192
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Apr 10, 20264,303
- How do I change my phone number?Published on Sep 7, 2023Updated on Mar 12, 202614,430
- How do I change my email?Published on Sep 6, 2023Updated on Feb 9, 20264,074
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Apr 9, 202613,763
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Apr 9, 202616,071
- How do I close my account? (web)Published on Aug 22, 2023Updated on Apr 3, 2026459
- How do I close my account? (app)Published on Aug 22, 2023Updated on Apr 3, 2026892
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Mar 24, 2026399
- How do I freeze my account? (App)Published on Aug 22, 2023Updated on Mar 25, 2026365
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Jan 27, 2026464
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Apr 1, 2026386
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Feb 9, 2026592
Showing 16-30 of 38 articles