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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount.Published on Oct 17, 2024Updated on Jan 1, 2026FAQ415How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Sep 5, 2023Updated on Apr 6, 2026FAQ7,025OKX Launches AST, FUN
Dear Valued Customers, We are launching AirSwap(AST), FunFair(FUN) soon, please take note of the following go-live schedules: 1. AST, FUN deposit - 18:00 Dec 20, 2017 (Hong Kong Time) 2. AST, FUN spot trading - 16:00 Dec 21, 2017 (Hong Kong Time) 3. AST, FUN withdrawal - Dec 22, 2017 (Hong Kong Time) As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades.Published on Dec 20, 2017Updated on Nov 17, 2025AnnouncementsHow does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on Mar 4, 2026FAQ139Completion of Futures Database Upgrade
Dear valued customers, We have completed the futures database upgrade at 20:00 Sep 9, 2018 (HKT), earlier than expected. Although all services remained normal during the upgrade, some of our users might have received the error message “server internal error” within a short period of time, which was caused by the change of our operational servers. However, please rest assured that the error would not cause any issues to your account and assets. We apologize for the inconvenience caused.Published on Sep 9, 2018Updated on Nov 17, 2025AnnouncementsOKX completed FTM token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on Jan 27, 2025Updated on Nov 17, 2025AnnouncementsOKX completed MATIC token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on Sep 10, 2024Updated on Nov 17, 2025AnnouncementsOKX completed AGIX token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty nor any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on Jul 5, 2024Updated on Nov 17, 2025AnnouncementsOKX completed GF token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on May 2, 2024Updated on Nov 17, 2025AnnouncementsOKX completed ZBC token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on Apr 15, 2024Updated on Apr 21, 2024AnnouncementsOKX completed ENJ token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty nor any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on Oct 9, 2023Updated on Nov 17, 2025AnnouncementsOKX completed DORA token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty nor any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on Sep 12, 2023Updated on Nov 17, 2025AnnouncementsOKX completed GALA token migration
OKX has completed the token migration of GALA. GALA deposits and withdrawals will open at 12:00 pm UTC on May 22. Please note that OKX will no longer support GALA (V1) deposits. Risk warning: Trading digital assets involves significant risks and can result in the loss of your invested capital. You should ensure that you fully understand the risks involved, take into consideration your level of experience and investment objectives, and seek independent financial advice if necessary.Published on May 22, 2023Updated on Nov 17, 2025AnnouncementsOKX completed HNT token migration
OKX has completed the token migration of HNT. HNT deposits and withdrawals will open at 12:00 pm UTC on Apr 21. Please note that OKX will no longer support HNT-Helium deposits. Risk warning: Trading digital assets involves significant risks and can result in the loss of your invested capital. You should ensure that you fully understand the risks involved, take into consideration your level of experience and investment objectives, and seek independent financial advice if necessary.Published on Apr 21, 2023Updated on Nov 17, 2025AnnouncementsOKX completed the token migration of LET
OKX has completed the token migration of LET. LET deposits and withdrawals will open at 11:00 am UTC on March 2nd. Please note that OKX will not support LET-ERC20 deposits. Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital. You should ensure that you fully understand the risks involved and take into consideration your level of experience, investment objectives, and seek independent financial advice if necessary.Published on Mar 2, 2023Updated on Nov 17, 2025Announcements