Trojan horse viruses are likely to be present in browsers and input method applications.What should I do if my account is automatically logged out on the PC (requires device time calibration)? For the security of your account, we recommend calibrating your device time and then trying to log in again. If the issue persists, please check and adjust your device’s time settings.

If you encounter error/blocked messages during facial recognition, make sure both your phone and PC are connected to the same network (same Wi-Fi/hotspot) before trying again.2. Identity information mismatch Make sure the logged-in account matches your verified identity information. If P2P trading is available in your region, you can check your verified name via your OKX app: Select P2P trading > Profile > Payment > Select Add to check your account name.3.