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How do I automate grid trading strategies on futures grid trading bot?
Like spot grid, the easiest way to use the futures grid trading bot is with the back-tested AI strategy. It's as below: Select your trading pair before selecting Copy AI strategy Select the Copy AI strategies option to launch the list of strategies Select the strategy you want to use. Then, select Copy Copy your preferred AI strategy after selecting your trading pair Next, you can customize the parameters such as leverage and margin and add an optional take profit or stop-loss order.Published on Jun 13, 2024Updated on Sep 10, 202532What's a futures trading bot and how do you automate trades with it?
Like spot grid, the easiest way to use the futures grid trading bot is with the backtested AI strategy. After selecting your trading pair, select Copy AI strategies Copy AI strategies effortlessly after selecting the trading pair Select the strategy you want to use. Then select Copy Several strategies are available to be copied Next, you can customise the parameters such as leverage and margin and add an optional take profit or stop-loss order.Published on Dec 26, 2023Updated on Oct 29, 202535How long does it take to complete my identity verification?
If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Published on Sep 4, 2024Updated on Nov 17, 202510What should I do if I forget to fill in tag/memo?
You can have the deposit/withdrawal details ready and contact our customer support immediately by starting with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot. Note: the deposit/withdrawal details include: cryptocurrency, amount, the correct tag, the incorrect tag you filled in and the hash value of the transaction.Published on Oct 15, 2024Updated on Mar 4, 2026110My phone isn't working, what should I do?
I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app. You can also contact our customer support through chatbot.Published on Aug 1, 2024Updated on Jan 27, 20267What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
This will take you to our Bot Marketplace Kickstart your Futures DCA bot trading journey by selecting Trading bots Within the Bot Marketplace, select DCA Bots and then select Futures DCA (Martingale) Select DCA bots from the Create a bot menu Select Futures DCA from the DCA bots list off the pop-up Setting up the Futures DCA (Martingale) bot with pre-set parameters: select the AI Strategy and choose whether you want to go Long or Short.Published on Apr 3, 2024Updated on Jan 28, 202681What's KYC: What to expect and why it matters?
Here’s what to expect: Faster processing times through automation and AI-driven verification Stronger security with encrypted storage and facial recognition tools Privacy-centric updates that minimize unnecessary data exposure Broader support for global ID types and regional verification options As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.Published on Jun 24, 2025Updated on Apr 6, 202658How do I authorize a new device when I log in?
If none of the previous options work, try our AI chatbot. You can select Contact customer support on the web or Request manual verification on the app to open it. You can also find it in the OKX Support Center on the website or on the app. The chatbot can also connect you to our customer support. If the device has not logged in within 30 days of being recognized as a different device, you will need to log in again, and it will no longer be considered an authorizable device.Published on Aug 31, 2023Updated on Apr 23, 202613,811How do I buy crypto and earn rewards?
Sign up by: you must enroll in the campaign by February 16, 2026. Complete by: all 5 buys must be completed by February 20, 2026.What happens if I miss a day? If you miss a day, don't worry—you won't lose your progress entirely. Once you earn your first $5 reward, your streak will simply reset to Day 2. You'll then need to complete 4 more daily buys to get the final reward.Published on Dec 29, 2025Updated on Jan 29, 20263Tax Center General FAQ
Cost Basis: Starting with crypto acquired on OKX in Tax Year 2026 and sold on OKX in 2026 or later, the form will expand to include the cost basis for these "covered securities" (assets acquired on OKX after the regulation start date).When will I receive my tax forms? Form 1099-MISC: Available by February 2, 2026 (for those who earned $600+ in rewards/staking). Form 1099-DA: Available by February 17, 2026.Published on Nov 25, 2024Updated on Feb 13, 2026153.1M+ $SENT X Drops campaign terms and conditions
Campaign Overview and Period The "3.1M+ $SENT X Drops Campaign" (the "Campaign") begins on February 4, 2026, 8 AM PST (the "Start Date") and ends on February 8, 2026, 8 AM PST (the "Campaign Period").Published on Feb 4, 2026Updated on Feb 5, 20268M $SPACE Drops Campaign Terms and Conditions
Campaign Overview and Period The "8M $SPACE Drops Campaign" (the "Campaign") begins on January 26, 2026, 7 AM PST (the "Start Date") and ends on January 30, 2026, 7 AM PST (the "Campaign Period"). The Campaign allows eligible users to join and earn rewards in the form of specific tokens (the "Reward Token") based on their eligible crypto asset holdings.2.Published on Jan 27, 2026Updated on Jan 27, 2026World Cup VIP Exclusive Gift Set FAQ
For more information, go to okx.com © 2026 OKX. All rights reserved.Published on Dec 19, 2025Updated on Apr 21, 2026316Crypto Tax Reporting
Form W-9 and form W-8 collection starting tax year 2026 Starting calendar year 2026, OKX is required to collect form W-9 and form W-8 from OKX US users on the U.S. exchange platform. Form W-9 is collected from OKX US users who are considered U.S. Persons. Form W-8 is collected from OKX US users who are considered Non U.S. Persons. These forms are collected to ensure proper and correct reporting of users' information and reportable transactions to the IRS.Published on Sep 24, 2025Updated on Feb 13, 20262Event Contracts FAQ
Trading Fees Taker fee = K1 × C × (P × (1 − P))² Maker fee = K2 × C × (P × (1 − P))² Settlement Fee Winning side: Use the Taker formula with P = 0.01 to calculate the settlement fee (approximately 0.01%) Losing side: No settlement fee is chargedAPI Integration & AI Agent Integration Supported account modes: Futures mode, Multi-currency mode, and Portfolio mode. Spot mode is not supported. Position mode: API access only supports Isolated margin mode.Published on Apr 16, 2026Updated on Apr 22, 2026