There will be no impact during the update process, but transaction functions will be restricted after the update.After the update, what’s the maximum number of sub-accounts I can create? The maximum number of sub-accounts you can create depends on your fee rate tier. You can check your eligible sub-account limit on the Personal Fee Rate Tier page. After the update, stricter limits will apply.What happens if my number of sub-accounts exceeds the limit?

Once you submit a ticket, you’ll automatically receive updates whenever there’s new activity, such as a reply from our team, a request for more details, or confirmation that your issue has been resolved. How you receive these updates depends on how your ticket was submitted — as a logged-in user or as a guest. Below, we’ll explain how to view and reply to your ticket updates on both the app and website, so you can easily stay on top of every response.How'll you be notified of our updates?

After you complete the modification, select Confirm to complete your modification.If your collection is automatically listed If you want to update the information of the collection that is automatically listed in our marketplace, you're required to claim the collection first and update the information.The claiming process is similar to the process of listing collection.

Open manage extension setting Enable Developer mode, and select Update to update the OKX wallet extension Toggle on the developer mode to enable the manual update Once the update is completed, you can disable the developer mode and continue to use the OKX wallet extension Find out more OKX wallet-related FAQs here.

If your identity information has been legally changed after completing the authentication, you should provide the corresponding information to this Site within two working days accompanied with documentation issued by a competent government authority so that we can assist you with changing or updating the corresponding information of your OKX account.8.

You can restake your assets immediately after the update.API domain update Your API domain will change after the system update. The REST API domain will be updated to eea.okx.com, and the WebSocket domain will be updated to wseea.okx.com.

Locate Google Play services in your phone's application list Select the kebab menu icon and select Uninstall updates. Select Uninstall updates After the updates are removed, scroll down and select App details to open the Google Play Store page. Scroll down to find 'App details' Select Update and wait for the update to complete. Update the app Restart your device (this step is important). Return to OKX and try passkey verification again.

Upon successful identity verification, your country/region of residence will be updated to your new one.

Once in, you'll be able to find the latest news update within the Feed. Read through the latest news update from the Opportunities feedHow do I discover the latest news from the trading chart screen? Head over to the trading page and once you're on the page, select the charting option on the top menu Proceed to select the charting option on the trading page Select Feed on the trading chart screen Select the Feed option to load up the current news update

Please check your email for updates as our onboarding team may contact you for additional information While the application is under review Once your application is approved, the status will update to Approved Your institutional verification status will return as Verified once it's approved Note: if your application is rejected, the status will be updated to Rejected and you may select the verification feedback option for more information and you'll receive a detailed explanation of the rejection

Turn promotional notifications on/off if you’d rather not receive marketing updates. Customize price alerts by selecting the assets you want to track.

To prevent this in the future, update the app directly through the Google Play Store instead of uninstalling it. Updating the app keeps your existing passkey active.

After the VIP fee rate adjustment takes effect, your existing positions will be automatically updated to reflect the new fee rates. The system will apply the changes dynamically, and no manual action is required. We recommend that you closely follow the official announcement for the effective date and the latest rate standards.Q10: Do the new VIP fee rates also apply to API users? Yes, API users are also eligible for and subject to the updated VIP fee structure.

Follow the instructions in the email to resolve the issue as soon as possible.Deposit confirmations not completed / Status not updatedHistorical deposit status stuck at “Deposit successful” If a previous deposit status hasn't updated, withdrawals of the same asset amount may be unavailable. Other account functions aren't affected.This can occur due to technical maintenance or system updates.

Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet. Check the App Store or Google Play for updates. Install any available updates before opening the app again. Many app crashes are fixed through regular updates and bug patches.2. Check your internet connection Connectivity issues can prevent apps from loading.