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Rewrite The System KOL terms and conditions
Terms & Conditions The "Rewrite The System" promotion starts on 15 May 2023 at 00:00 UTC and ends on 15 June 2023 at 23:59 UTC (the "Promotion Period"). This promotion excludes residents from the following jurisdictions: mainland China, Hong Kong, Taiwan and Macau. Only eligible users that: (1) sign up through a valid Affiliate link, (2) complete the requirement within the Promotional Period, (3) sign up through web or mobile, (4) one wallet per device are considered qualified users.Published on May 15, 2023Updated on Nov 17, 202521Why is my deposit/withdrawal suspended?
It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible. You can also reach out to the project's support team if you need further assistance.Projects ceasing operation (Deposit/withdrawal suspension) On the occasion of project ceasing operation due to operational/financial difficulty, we'll suspend or close the deposit and withdrawal of its token.Published on Aug 31, 2023Updated on Jan 26, 20261,004What can I do if my device is running in an unsafe environment?
A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation. Your account may be automatically logged out because the browser environment has changed. We recommend switching to a different browser and trying to log in again.Published on Jan 19, 2023Updated on Feb 12, 2026300Why is my OKX app not working?
Some typical reasons include: Running an outdated app version Using an unsupported operating system version Device memory overload from background apps Temporary bugs or system conflicts Android users may also encounter cache corruption, while iOS users sometimes experience issues after OS updates.How do I fix my OKX app that won’t open? Try these troubleshooting steps in order:1. Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet.Published on Mar 16, 2026Updated on Apr 6, 20267What's OKX Security Assistant?
If necessary, consider reinstalling the operating system or performing a factory reset, and seek help from security professionals. If you’re unsure whether a risk item can be safely deleted, prioritize: “Stop loss first (switch to a trusted device) + investigate later (full scan, read descriptions, provide feedback).”Published on Jan 15, 2026Updated on Feb 13, 202622Why is there a minimum amount to deposit BTC?
Reasons: Operational Efficiency: setting a minimum deposit amount reduces the volume of small transactions that can burden the exchange's systems. Smaller transactions may require more resources for processing, affecting overall efficiency. Risk Mitigation: minimum deposit thresholds help mitigate risks associated with fraud and abuse. By discouraging very small deposits, exchanges can reduce the likelihood of malicious activities, such as using the platform for illicit purposes.Published on Oct 15, 2024Updated on Sep 3, 202516How do I activate my Pay?
These are two distinct and independent passkey systems. If you’ve previously set up a passkey for exchange account login or transaction verification, you’ll still need to create a separate passkey for Pay. The Pay passkey is solely used for signing transactions within the Pay environment.Why is using a third-party passkey manager not recommended? Third-party passkey management apps sometimes lack the advanced risk reminder and safeguards needed for secure passkey operations.Published on May 2, 2025Updated on Apr 22, 20264,956How to use strategy airdrop vouchers?
Any losses are covered by the system. Your account assets won't be affected.Can I change trading parameters when using an airdrop voucher? No, you can't modify any parameters. All parameters are preset and locked when using a voucher.Do airdrop vouchers expire? Yes. Each voucher has an activation deadline and an operating period. If you don't activate it in time; it'll expire automatically.Will manually stopping the trade early affect my returns? No.Published on Dec 2, 2025Updated on Jan 29, 202618How do I use my Smart Account?
One-Click Mining on DeFi Similar to OKX DEX, an AA Smart Account can combine various investment operations, allowing you to execute multiple investments and portfolio adjustments, and other actions with just one click. DApps Interaction When interacting with DApps on the Discover browser and web interface, an AA Smart Account can also enable third-party gas payment and support gas payments in multiple tokens.Published on Aug 30, 2023Updated on Nov 17, 202512,993How do I buy Bitcoin with Raast?
Individuals can use Raast through their bank accounts by linking their accounts to the Raast system and making transactions through their bank's online banking portal or mobile application.How to use Raast? To use Raast, you need to have a bank account with a bank that is connected to the Raast system.Published on Mar 12, 2024Updated on Mar 24, 2026222How do I handle account restrictions on OKX?
Platform risk control To maintain the security and compliance of OKX's ecosystem, we have established a risk-based multi-layered control system and conducts continuous monitoring and risk assessments of account activities. We adhere to strict risk control standards to ensure secure and compliant platform operations. Additionally, to ensure the accuracy and fairness of the review outcomes, we will conduct a comprehensive review of the relevant account information.Published on Mar 17, 2023Updated on Apr 23, 2026866Why haven’t I received a reply from the blockchain project team?
If you contacted a blockchain project team such as Ethereum and Bitcoin directly and didn’t receive a reply, please note that these projects are independent, public blockchain networks and aren't operated or managed by us. Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks?Published on Oct 17, 2025Updated on Jan 27, 202613How do I use a physical security key to protect my account?
These devices are designed to offer high security without relying on cloud synchronization and are compatible with OKX's authentication systems. If you'd like to learn how to set up and use your physical security key after purchase, please refer to the official website of the retailer or manufacturer for detailed instructions.Published on Jan 10, 2025Updated on Feb 12, 202618,369How can I prevent high-risk transaction behaviors such as Ponzi schemes, purchasing tokens on behalf of others, and money laundering?
At the same time, we continue to enhance our risk control systems to maintain a safe and stable P2P trading environment. We remind all users to stay vigilant and avoid engaging in the following types of high-risk trading activities.1. Ponzi scheme.1. What is a Ponzi scheme? A Ponzi scheme is a type of fraudulent operation that relies on funds from new participants to pay returns to earlier participants, rather than generating legitimate profits.Published on Mar 17, 2023Updated on Jan 30, 2026525Common issues with authenticator apps
When you link a new authenticator, the system will automatically unlinks the previous authenticator. This is a standard security measure to ensure that your account is linked to the only one valid authenticator. Once the new authenticator is successfully linked, you can continue with withdrawals and performing other operations without concern, even though the old authenticator had been unlink.4. How can I use an authenticator safely?Published on Feb 17, 2025Updated on Feb 3, 202620